Key takeaways
- For deep boxcar scars, check the depth, the edge shape, the scar floor and any fibrous bands pulling from below before choosing a treatment.
- Why they don't fill in: Inflammation destroyed collagen in the dermis so the floor sank, and when the edges are vertical, smoothing the surface alone rarely reduces the depth.
- What each treatment does: Lasers handle shallow, sloping areas, TCA CROSS handles narrow, deep pits, and subcision handles scars that are tethered down.
- The goal isn't a single session but softening depth and edges in stages over several sessions.
With deep boxcar scars, the treatment choice starts with why the scar sank, not with the name of a device. Your breakouts have calmed down, but sharp-edged pits are left on your cheeks, and even under makeup they cast shadows in side lighting. Many people also tell us they've had several laser sessions and the deepest spots still look the same.
This article explains how boxcar scars with steep, vertical edges are sorted, which part of the problem lasers, TCA CROSS and subcision each handle, and what's worth checking before you start treatment.
Why don't deep boxcar scars fill in on their own?
Why don't deep boxcar scars fill in on their own?
When acne inflammation runs deep and lasts a long time, collagen in the dermis is lost and that spot sinks. These depressed scars are the most common kind of acne scar, and they rarely disappear completely on their own. Over time, red or brown discoloration fades, but the depth usually stays.
Boxcar scars are round or angular with sharp edges and a fairly flat floor. The more vertical the edge, the more shadow it casts when light hits it at an angle, so the scar looks deeper than it is. That's why treatments that only even out the surface don't lower the height of this wall very much.
There's one more thing to look at: the fibrous bands under the scar. If the scar floor is firmly attached to the tissue below, it keeps getting pulled down no matter how much collagen you try to build from above. So the deeper the scar, the more it matters to ask not only "how deep is it?" but also "what's holding it down?"
Dermis: the layer under the epidermis where collagen and elastic fibers give skin its thickness and strength.
Is your scar boxcar, ice pick or rolling?
Is your scar boxcar, ice pick or rolling?
Depressed scars fall into three main shapes. Many faces have a mix of shapes, so the starting point is to look at each scar separately.
| Scar shape | What you see | Treatment to consider first |
|---|---|---|
| Boxcar (shallow) | Gentle, wide edges | Surface resurfacing such as fractional laser |
| Boxcar (deep) | Vertical edges, flat floor | Several treatments combined in stages |
| Ice pick | Narrow opening, deep V shape | Spot treatment such as TCA CROSS |
| Rolling | Wide and soft, flattens when stretched | Subcision to release the bands |
To get a rough idea at home, gently spread the skin on both sides of a scar with your fingers. If the scar almost flattens, a pulling force from below is a big part of it. If the wall stays even when you stretch, depth and edges are the bigger problem. Ice pick scars are reported to be the most common shape, at 60 to 70% of acne scars, so it's also worth checking whether they're mixed in with your boxcar scars. The real assessment is done in the clinic, changing the light and angle.
Is your scar boxcar, ice pick or rolling?
Why does each scar shape call for a different treatment?
Why does each scar shape call for a different treatment?
Each treatment reaches a different part of the scar. A fractional laser makes tiny columns of injury close together, so new collagen forms as the skin heals, and it's used to even out the height around a scar. Subcision uses a fine needle or instrument to cut the fibrous bands pulling the scar floor down, which gives the skin room to rise again.
Subcision: a procedure that cuts the fibrous bands under a scar from inside the skin to release the sunken floor.
TCA CROSS applies a high-strength acid as a tiny dot only to the scar floor to trigger collagen renewal in that spot. It's the same acid used in peels, but because it goes only inside the scar rather than across the whole face, the strength is much higher. A literature review reported using 50% or higher for CROSS, and lowering it to 50 to 70% for darker skin.
Why does each scar shape call for a different treatment?
These strengths are ranges gathered from several studies, so they aren't numbers to apply directly to any one person. The same review concluded that TCA CROSS suits ice pick and deep boxcar scars well but works less well on rolling scars. Darkening of the skin after treatment was more frequent in darker skin, and it usually faded within 3 to 6 months with sun protection.
How STON Clinic looks at deep boxcar scars
How STON Clinic looks at deep boxcar scars
When STON Clinic looks at a deep boxcar scar, it first assesses the depth, the edge shape, the state of the scar floor, whether fibrous tethering is present, and the thickness and elasticity of the surrounding skin. Shallow scars with gentle edges can be approached with a fractional CO2 laser or another resurfacing device, while deep scars with vertical edges call for a combination of treatments. Scars that stay stuck down when the skin is stretched are candidates for subcision, and small, deep scars are candidates for TCA CROSS. Wide scars with a flat floor may not be suited to TCA CROSS, because the edges can widen or pigmentation can develop.
That's why the clinic prefers staged combination treatment over trying to finish in one go: first releasing the floor with subcision, then softening the edges with a fractional CO2 laser and other resurfacing devices. Very deep scars may be considered for punch elevation. Skin thickness, a tendency toward post-inflammatory pigmentation, any history of keloids, and whether acne is still active all need to be considered too. Asian skin carries a risk of pigmentation after strong ablative lasers or TCA CROSS, and punch surgery can leave a suture scar. The key is to identify what caused the scar to sink.
After treatment, redness, swelling and crusting can appear and usually settle within several days to about ten days. Don't wait if you notice any of the following; contact the clinic that treated you.
- The treated area gets more swollen and hot, or pus appears
- Pain doesn't ease and gets worse day by day
- After the crust falls off, the spot looks wider or rises up hard
If you're still getting new breakouts, it's better to calm the inflammation first and then plan scar treatment. At your consultation, try starting with "Is depth or tethering the bigger problem with my scars?" When you contact the clinic, include when the scars appeared, whether you're still breaking out, and a photo of the scars that bother you taken in side lighting.
If this raised a question about your own skin
Ask a questionReferences
- Acne scarring: types and treatment — DermNet, 2023 — DermNet NZ
- Acne scars: diagnosis and treatment — American Academy of Dermatology — American Academy of Dermatology
- Use of TCA in treatment of atrophic acne scars: a scoping review — Journal of Cosmetic Dermatology, 2026 — PubMed Central
Frequently asked questions
Q. Can deep boxcar scars improve with laser alone?
A. Shallow scars with gentle edges can be approached with laser, but with deep, vertical-edged scars, laser alone often doesn't reduce the depth much. That's why treatments that release the floor and treatments that smooth the edges are combined in stages. Which combination fits is decided scar by scar at your visit.
Q. How can I tell if a scar is tethered?
A. If you gently spread the skin on both sides and the scar doesn't flatten, with the floor still pulled down, fibrous bands are likely holding it. For scars like this, releasing the floor first with subcision is considered. An accurate judgment is made in the clinic, looking from different angles and in different light.
Q. Can TCA CROSS be used on every depressed scar?
A. No. It's considered for small, deep scars. On wide, flat-floored scars, the edges can widen or pigmentation can develop, so it may not be a good fit. A literature review also found it works less well on rolling scars.
Q. How many sessions will I need?
A. There's no fixed number, because it depends on the depth and shape of your scars and which types are mixed together. For deep scars, the aim is to soften depth and edges over several sessions rather than finish in one. The next step is chosen after seeing how you've healed from each stage.
Q. What if my skin darkens after treatment?
A. Asian skin can develop pigmentation after strong ablative lasers or TCA CROSS. A literature review found it mostly faded within 3 to 6 months with sun protection and lightening care. If marks from past breakouts tend to linger on your skin, mention it at your consultation.
Q. Can I start scar treatment while I still have acne?
A. If acne is active, it's better to treat that inflammation first. New inflammation can leave new scars and can also affect how treated areas heal. Your acne is checked along with your scars to decide when to start.
Q. Which scars is punch elevation used for?
A. It's considered for very deep scars. Because the scar floor is cut free in a small circle and raised to the level of the surrounding skin, the possibility of a suture scar is discussed beforehand. If you have a history of keloids, be sure to mention it.
Q. Are red or brown marks scars too?
A. Flat marks that are only discolored usually aren't depressed scars but post-inflammatory pigmentation or redness. The color tends to fade over time, while true depressions remain. Feeling whether there's a dip under your finger is where telling them apart begins.
Treatment guide for this topic
Medical information notice
This article provides general medical information and does not replace an individual diagnosis or medical consultation. View our editorial policy

Jangju Kim Senior Director
JANGJU KIM
Dr. Jangju Kim is a clinic director at STON Clinic, LOTTE HOTEL in Myeongdong.
Career / Education
- 현) 스톤클리닉 명동 롯데호텔 원장
- 경희대학교 의과대학 졸업
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